Work worth thinking about.

Practical guides for making the first question clearer and the next handover easier.

Read the guides.

Working practice

A useful brief makes the decision visible before the work becomes a list of tasks.

Working practice

Keep the reason for a choice close enough to the work that someone else can pick it up.

A guide becomes useful when it helps someone make a decision.

Take a piece of work that is already under discussion. Apply the questions before introducing another process.

Ask two collaborators to describe the brief in their own words. The differences show where context is still missing.

Try one clearer brief or one decision note. Review what it helped before extending the practice.