Begin with context
A useful first conversation makes room for the background, the people involved and the decision you need to make.
Professional & legal advisory services
Understand the question. Agree the next step. Professional support begins with listening carefully and making the scope of the work clear.

A useful first conversation makes room for the background, the people involved and the decision you need to make.
Discuss the proposed scope, responsibilities, timing and fees before deciding to proceed.
Agree how information is shared, who is involved and how the next step will be communicated.
Share a brief outline and a way to contact you, without sending confidential documents in an initial website enquiry.
The practice discusses whether it can assist and which information is needed to understand the proposed scope.
Review the terms, responsibilities and costs before work is arranged.

Start with the situation, the decisions ahead and the kind of professional support you are looking for.
Enquire
A first conversation about agreements, working arrangements and the questions facing an organisation.
Enquire
Discuss a matter while there is room to organise information, explore the scope and agree a useful way forward.
EnquireA complicated situation is easier to discuss when its important parts can be named: what has happened, which decision is needed and what information is available. A careful conversation helps establish that starting point.
Accord brings a straightforward approach to the enquiry and the scope. The proposed work, practical arrangements and next step are discussed directly, with room to ask questions before deciding to proceed.

Journal
Organising the context so an initial professional enquiry has a clear starting point.
Read storyJournal
A practical approach to finding, naming and organising information before it is requested.
Read story