Journal
Before the first conversation
Organising the context so an initial professional enquiry has a clear starting point.
Read storyA little preparation, usefully explained.
General notes on organising a first conversation and the information around it.
Arrange a first conversation
Stories and ideas to read at your own pace.
Journal
Organising the context so an initial professional enquiry has a clear starting point.
Read storyJournal
A practical approach to finding, naming and organising information before it is requested.
Read storyA complicated situation is easier to discuss when its important parts can be named: what has happened, which decision is needed and what information is available. A careful conversation helps establish that starting point.
Accord brings a straightforward approach to the enquiry and the scope. The proposed work, practical arrangements and next step are discussed directly, with room to ask questions before deciding to proceed.

A useful first conversation makes room for the background, the people involved and the decision you need to make.
Discuss the proposed scope, responsibilities, timing and fees before deciding to proceed.
Agree how information is shared, who is involved and how the next step will be communicated.